Dispatcher at Infrabel Gent-Sint-Pieters go live

The dispatchers of Infrabel’s new signaling center in Gent-Sint-Pieters are now fully equipped with the RideOnTrack operational telecom systems.

The new facilities are fully equipped with the RideOnTrack operational telephony components. This includes:

  • A Geo-redundant dispatcher system with 30 new SIP/IP dispatcher terminals,
  • Several gateway’s to connect to the legacy network (e.g. the Siemens signaling system),
  • An extension of the voice recording functionalities.

During the night of Saturday April 22 and Sunday April 23, Infrabel disconnected the old dispatching infrastructure and connected the RideOnTrack solution with the live-network. By Sunday noon the switch-over was completed and the new system was performing without any problem.

Gent-Sint-Pieters is one of the biggest railway hubs in Belgium and the successful switch-over to the RideOnTrack products was very important to demonstrate both the product performance and the capabilities of RideOnTrack to successfully implement such a complex project. The switch-over required several weeks of preparation and very intense co-operation between Infrabel and RideOnTrack. After this implementation there is little time to rest because the preparations for the switch-over of the next signaling center have already started.