VisionX - MCCS System Health & Usage Monitor
About this learning path
Learning path structure

Introduction:

The VisionX application is a powerful web-based management tool designed to provide a comprehensive and user-friendly interface for monitoring and managing the DiCa network. With its graphical dashboard, VisionX enables users to assess system health, investigate issues, and access historical data spanning up to a year.

Benefits:

The trainee will learn how to:

  • Use the rCloud portal
  • Monitor the system health & SNMP traps
  • Extract console information by using the correct filters
  • Investigate the configuration of one specific console over a selected time period
  • Generate log files for consoles & servers
  • Investigate server configurations and call performance issues
Instructor:
Julie Haesendonckx, R&D Engineer
Objectives:
  • Summary of the tutorials
  • Support info
Description:

Conclusion of the video tutorial series with additional information about the support team.

Instructor:
Julie Haesendonckx, R&D Engineer
Objectives:
  • Server overview
  • Applications
  • Environment setups
  • Call performance
Description:

In this lesson the user is taught how to view information about the different servers and the view the detailed information per server. On the detail page users will find application information about the different environments, but also info on failed SIP calls. The user is introduced to the resource measurement graph to visualize historical data.

Instructor:
Julie Haesendonckx, R&D Engineer
Objectives:
  • Device settings
  • User settings
  • Console performance
Description:

The console overview can be used to get an overview of all connected device in the DiCa network. Users are shown how to visualize specific console information and how to download (SIP, error, app) log files.

Instructor:
Julie Haesendonckx, R&D Engineer
Objectives:
  • rCloud Portal
  • System Health
  • SNMP Traps
Description:

The viewer gets introduced to the rCloud portal which can be used as the entry point to the VisionX application. This lesson also covers the system health & SNMP trap page to discover critical errors in the network.

Instructor:
Julie Haesendonckx, R&D Engineer
Objectives:
  • Server Configurations
  • Connected Consoles
  • SNMP Traps
  • System Health of the Network
Description:

In this video, we will give an introduction to VisionX, the telephony system, and the server architecture of the system.