VisionX – Element Manager for Mission-Critical Communication System
VisionX Element Manager monitors every MCCS component, detects faults early and ensures system availability.
System Monitoring & Alerting
VisionX monitors every MCCS element around the clock, alerts the Network Operations Centre (NOC) to critical events and supports cyber security through role-based access, keeping operations resilient.
Key Features
System Health
A complete overview of the MCCS in a single view. Active and sent SNMP traps appear alongside live CPU, memory and drive usage of the different elements, together with their latest events. The dashboard refreshes automatically, making a dropped connection immediately visible.
Consoles
Every connected console and its state in one searchable list. Click through to view device info, user settings, connected devices, performance and uptime history, and export its logs in one click.
Servers
Compare CPU, memory and disk usage across all servers in card or table view. Values above their threshold are highlighted, making a server under pressure stand out before it fails.
SNMP Traps
Every fault is recorded with its source, host, component and priority. Critical traps are forwarded to a NOC or service desk and stay active until the matching clear trap is received. Filter on a wide range of criteria, including period, dispatcher position and software version, and export the results to CSV.
KPI Analytics
Dashboards show call volumes per type, failed calls, queue time, login activity per dispatcher position and license utilization. An activity heatmap reveals peak hours for better staffing and maintenance planning.
Real-Time Monitoring
SNMP alerting to the NOC
Configurable History
One click log export
Role-Based Access
Light & Dark Mode
Logging
Full traceability across the system
VisionX collects SIP, application and error logs from every console and servers. Logs are exported in one click and SNMP traps to CSV, giving engineers the data needed for root-cause analysis.
Real-Time&History
Live status, full history
Select any date within the configured history period to see the status of every element exactly as it was at that moment: its settings, connected devices, performance and uptime. Incidents can be analysed afterwards, even when the problem has already disappeared.
MCCS Supporting Applications
VisionX is one of the supporting applications of RideOnTrack’s Mission-Critical Communication System.
Mission-Critical Communication System
The complete communication platform that unites dispatching, recording, user management and monitoring for Mission-Critical Operations.
MC-X Dispatcher
The next generation dispatching console for mission-critical control rooms, monitored in real time by VisionX.
Call & Recording Playback
Capture, Search, review and download every dispatching conversation through a secure web-based interface.
User & Phonebook Management
A secure web-based application to centrally configure users, permissions, phonebooks and number labels for MCCS.
FAQ
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VisionX is installed on-premise as part of your MCCS infrastructure. Users open it in any modern browser on the local network or via VPN, on desktop or tablet.
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All dispatch consoles and the MCCS backend servers, including their applications, connections and resources.
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VisionX sends SNMP traps for application restarts, console connection loss and SIP link status. Each trap stays active until the matching clear trap is received.
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Users log in via the rCloud portal. Users have access to all overviews, administrators can also manage users and their settings.
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The history retention period is configurable.
News
MC-X Dispatch Terminal recognised with European Patent
The European Patent Office recognises the modular design of RideOnTrack’s dispatching console for mission-critical control rooms.
Read more
RideOnTrack at InnoTrans 2026: Four days of MCX/FRMCS at the heart of the global rail industry
RideOnTrack exhibited at InnoTrans 2026, the world’s leading trade fair for transport technology, with live MCX/FRMCS demonstrations, the launch of CodiTrack V2 and a new multi-year contract signing with Infrabel.
Read more
Infrabel and RideOnTrack Sign New Multi-Year Contract at InnoTrans 2026
RideOnTrack and Infrabel sign a new multi-year contract to modernize Belgium’s mission-critical rail communication, signed at InnoTrans 2026 in the presence of Infrabel CEO Benoît Gilson and Minister Jean-Luc Crucke.
Read more MC-X Dispatch Terminal recognised with European Patent
The European Patent Office recognises the modular design of RideOnTrack’s dispatching console for mission-critical control rooms.
Read more RideOnTrack at InnoTrans 2026: Four days of MCX/FRMCS at the heart of the global rail industry
RideOnTrack exhibited at InnoTrans 2026, the world’s leading trade fair for transport technology, with live MCX/FRMCS demonstrations, the launch of CodiTrack V2 and a new multi-year contract signing with Infrabel.
Read more Infrabel and RideOnTrack Sign New Multi-Year Contract at InnoTrans 2026
RideOnTrack and Infrabel sign a new multi-year contract to modernize Belgium’s mission-critical rail communication, signed at InnoTrans 2026 in the presence of Infrabel CEO Benoît Gilson and Minister Jean-Luc Crucke.
Read more