Public Transport
Mission-critical communication plays a crucial role in keeping public transportation systems running smoothly. By connecting dispatchers with drivers and other key personnel in real-time, our systems enable swift responses to incidents and efficient management of traffic flow.
Solutions
MCCS
MCCS is RideOnTrack’s mission-critical communication system designed for your control room. It handles all your operational communication resources with built-in redundancy and centralised configuration, designed for mission-critical environments.
Dispatcher Hardware
Dispatching is a critical component of public transportation management. With our dispatching solutions, you can keep on schedule, ensure passenger safety, and respond to incidents quickly and effectively.
MCX
RideOnTrack’s MCX technology delivers interoperable voice, data, and video communication for public transport networks. It connects operators, control rooms, and field personnel on a unified, standards-based technology.
Call Recording
RideOnTrack’s voice recording technology helps ensure passenger safety and operational efficiency in public transport with reliable and secure audio conversation recordings, event logging, and playback.
CodiTrack
Optimise maintenance schedules, reduce costs, and improve infrastructure reliability with RideOnTrack’s condition-based maintenance platform for public transport infrastructure managers.
Customers
Key Features
Mission-critical reliability
Our solutions provide mission-critical reliability through a combination of robust architecture, industrial-grade hardware, cybersecurity, network redundancy, and advanced software features. These features include; failsafe functions, self-diagnose capabilities, and automatic recovery protocols.
Emergency management
Fully integrated emergency management enables dispatchers to quickly and efficiently coordinate responses to critical situations. Using location-based warning systems, dispatchers are able to send targeted messages based on situational awareness to alert field workers of imminent danger.
Industry compliance
Our solutions are fully compliant with the Public Transport sector’s most common standards and interfaces, including legacy systems like GSM-R, as well as current and future standards like ERTMS, EIRENE, FRMCS, and MCX, to ensure seamless integration with existing infrastructure and equipment.
User and permission management
RideOnTrack’s mission-critical systems feature web-based user and function management tools, enabling you to set user permissions and enhance employee accountability.
Operational system integrations
Our solutions can interface with a wide range of systems used in the Public Transport industry, including trackside signalling, interlocking systems, ECTS, and DMR Radio. In addition, our solutions can be configured to interface with popular ERP systems such as SAP, as well as many common helpdesk- and workflow management tools.
Modern and legacy networks
RideOnTrack offers the industry’s first fully SIP/IP dispatching solution, which has been designed to bridge modern and legacy networks. Our solution can interface with legacy network standards such as ISDN, QSIG, CAS, CCS, and other analogue systems, ensuring a smooth transition to modern communication technologies.
Benefits
Future proof
Our systems are future-proof, built on a modern technology stack and designed to comply with the latest industry tools and standards. This ensures that our solutions meet the evolving needs of our clients, providing long-term value and flexibility.
Customisation
RideOnTrack’s solutions are fully customisable to meet the complex needs of companies in the Public Transport sector. Our tools translate customers’ operational requirements and processes into software integrations and automations, ensuring tailored solutions for every client.
Operational Efficiency
RideOnTrack’s solutions streamline operational processes by simplifying complex workflows into automated digital flows, resulting in increased operational efficiency.
Easy-to-use
Our systems have been designed with the user in mind, featuring clean and intuitive interfaces that enhance ease of operation. Our aim is to empower users with the tools they need to work efficiently and effectively, with minimal training required.
Reduced TCO
RideOnTrack’s solutions reduce operating costs by simplifying system architecture and using COTS hardware, resulting in a TCO cost reduction factor of 10 compared to legacy systems. Our modern future-proof technology stack also minimises lifecycle management and maintenance costs.
Increased operator efficacy
RideOnTrack’s solutions are designed to increase operator efficacy by providing the right information at the right time. This ensures that operators have access to the most up-to-date information, enabling them to make informed decisions quickly and efficiently.
ProRail upgrades to RideOnTrack Dispatching solution
ProRail, the Dutch railway infrastructure operator, recently upgraded to RideOnTrack’s Dispatcher Solution, resulting in improved operational efficiency and enhanced user experience. RideOnTrack was selected for its advanced technical capabilities and a future-proof technology stack, and its ability to translate ProRail’s operating requirements into custom integrations. RideOnTrack’s solution enables ProRail to manage complex railway communications effectively.
Customer StoryOptimise your public transport operations with RideOnTrack
News
RideOnTrack at CCW 2026 – London
RideOnTrack was at CCW 2026 in London, connecting with partners at the heart of the Mission-Critical Communications industry.
Read more
RideOnTrack at the Infrabel Suppliers Day
RideOnTrack attended the Infrabel Suppliers Day, a day of strategic dialogue on network modernisation, cybersecurity and responsible AI, hosted by Infrabel CEO Benoît Gilson.
Read more
RideOnTrack’s Mission to Greece
RideOnTrack is attending one of the world’s largest maritime trade fairs in Athens, Greece, to explore new opportunities in the maritime sector and the Greek rail market.
Read more RideOnTrack at CCW 2026 – London
RideOnTrack was at CCW 2026 in London, connecting with partners at the heart of the Mission-Critical Communications industry.
Read more RideOnTrack at the Infrabel Suppliers Day
RideOnTrack attended the Infrabel Suppliers Day, a day of strategic dialogue on network modernisation, cybersecurity and responsible AI, hosted by Infrabel CEO Benoît Gilson.
Read more RideOnTrack’s Mission to Greece
RideOnTrack is attending one of the world’s largest maritime trade fairs in Athens, Greece, to explore new opportunities in the maritime sector and the Greek rail market.
Read more