Public Safety
Operational telecommunication is essential in ensuring the safety and security of the public. In the public safety sector, reliable and effective communication is critical in responding to emergencies and coordinating resources efficiently. Dispatcher consoles serve as a central hub for operational telecommunication, allowing dispatch operators to monitor and manage critical situations in real-time.
Solutions
Dispatching
Dispatching plays a crucial role in the public safety sector, enabling timely and coordinated responses by emergency and safety personnel. RideOnTrack’s dispatching solutions provide the necessary tools to support effective communication, helping to keep people and communities safe.
Voice Recording
At RideOnTrack, we understand the importance of voice recording in the public safety sector. Our voice recording tool not only securely records all conversations but also allows for playback in a monitored environment, serving as an event logger to enhance employee accountability.
Key Features
Mission-critical reliability
Our solutions provide mission-critical reliability through a combination of robust architecture, hardware and network redundancy, and advanced software features. These features include; failsafe functions, self-diagnose capabilities, and automatic recovery protocols.
Emergency management
Fully integrated emergency management enables dispatchers to quickly and efficiently coordinate responses to critical situations. Our easy-to-use and fast-responding system ensures operators can focus on managing fieldwork without worrying about system technicalities.
Industry compliance
RideOnTrack’s operational communication system in the public safety sector ensures compliance with commonly used standards and interfaces such as 3GPP, and upcoming MCX standard for dispatching. This enables seamless interoperability and integration with existing communication equipment.
Mobile applications
RideOnTrack’s operational communication system includes push-to-talk for mobile radio users, Geo-fenced virtual talk groups, GPS Geo-location tracking, and location based warning systems for groups and individuals. Stay connected and informed with real-time updates and enhanced safety features.
Interoperability
Our solutions are designed for interoperability between public safety authorities such as police, fire, and emergency rescue services. The system achieves this by using common interfaces to ensure seamless communication and collaboration between agencies.
Modern and legacy networks
RideOnTrack’s systems support telephone interconnection between modern and legacy networks commonly used in public safety, including Tetra, P25, 4G & 5G, and Analog networks. This enables seamless communication between different networks, ensuring reliable and efficient communication for emergency responders.
Benefits
Improve Personnel Safety
RideOnTrack’s operational communication system enhances field worker safety by providing a rapid and efficient communication platform. During emergencies our system provides real-time information to help make well-informed decisions, reducing unnecessary risks to field workers.
Easy-to-use
Our systems have been designed with the user in mind, featuring clean and intuitive interfaces that enhance ease of operation. Our aim is to empower users with the tools they need to work efficiently and effectively, with minimal training required.
Facilitate Collaboration
At RideOnTrack, we understand that effective communication and collaboration between different public safety authorities is crucial for successful outcomes in critical situations. Our solutions facilitate interoperability through the adoption of common standards and secure information sharing.
Operational Efficiency
RideOnTrack’s solutions streamline operational processes by simplifying complex workflows into automated digital flows, resulting in increased operational efficiency. We provide custom integrations with existing ERP (e.g., SAP) and trouble ticketing systems.
Future Proof
Our systems are future-proof, built on a modern technology stack and designed to comply with the latest industry tools and standards. This ensures that our solutions meet the evolving needs of our clients, providing long-term value and flexibility.
Reduced TCO
RideOnTrack’s solutions reduce operating costs by simplifying system architecture and using COTS hardware, resulting in a TCO cost reduction factor of 10 compared to legacy systems. Our modern future-proof technology stack also minimises lifecycle management and maintenance costs.
Optimise your public safety operations with RideOnTrack
RideOnTrack and NEC Forge Partnership for Rail Telecom during GOOSE Trade Mission in Tokyo
During the GOOSE trade mission in Tokyo, RideOnTrack and NEC Corporation formalized their partnership in international digital transformation efforts for Railways.
Read more
Dispatcher System Training with SETER and TER in Dakar
RideOnTrack recently hosted a dispatcher system training at TER Dakar, enhancing the SETER team’s maintenance and troubleshooting skills for improved railway operations.
Read more
Mission-Critical Broadband, FRMCS, MCX Training
RideOnTrack is hosting training sessions on Mission Critical Broadband, FRMCS, and MCX, partnering with ProRail and Infrabel to stay at the forefront of railway technology.
Read more RideOnTrack and NEC Forge Partnership for Rail Telecom during GOOSE Trade Mission in Tokyo
During the GOOSE trade mission in Tokyo, RideOnTrack and NEC Corporation formalized their partnership in international digital transformation efforts for Railways.
Read more Dispatcher System Training with SETER and TER in Dakar
RideOnTrack recently hosted a dispatcher system training at TER Dakar, enhancing the SETER team’s maintenance and troubleshooting skills for improved railway operations.
Read more Mission-Critical Broadband, FRMCS, MCX Training
RideOnTrack is hosting training sessions on Mission Critical Broadband, FRMCS, and MCX, partnering with ProRail and Infrabel to stay at the forefront of railway technology.
Read more