Customer Stories
Hundreds of systems are up and running today, supporting essential infrastructure. See what our customers are saying.
“The start of our collaboration with RideOnTrack provided an exceptional chance for the company to demonstrate its technical capabilities and expertise in the field of operational telecommunication. The end customer, who is using RideOnTrack’s dispatch equipment, had high expectations for both the quality of the solution and the timeliness of the implementation. I am thrilled to announce that our customer was extremely impressed with the final result. This successful project served as a testament to the reliability and dependability of RideOnTrack as a partner, and has set a strong foundation for continued collaboration and future projects.”
“ProRail is pleased with the GRI Dispatching Renewal project. RideOnTrack offered the needed tech functionality and translated our requirements into digital flows, reducing system overhead by 10x. RideOnTrack delivered on its promise of providing the system definition, development, and implementation within the agreed-upon timeframe of 1 year. We really appreciated their strong support and commitment during the implementation period to ensure the project’s success. RideOnTrack has proven to provide a reliable, efficient, and innovative dispatching solution.”
“Infrabel modernized its IP network by transitioning from TDM systems to cutting-edge IP communication solutions. This was due to the end of life of several TDM systems and the need to stay ahead in new features and applications. Infrabel partnered with RideOnTrack, known for its operational telecom expertise, for the dispatching system. The IP network renewal initiative was successful and delivered increased reliability, scalability, and security. It also enabled Infrabel to use the latest technologies and applications for future growth and innovation. Infrabel’s choice of RideOnTrack as a partner was critical to the success of the program and established Infrabel as a benchmark for modern dispatching communication in the industry.”
“RideOnTrack’s CodiTrack solution provides CFL with end‑to‑end visibility on mobile network coverage and quality along their railway network, from data collection through advanced analysis, enabling detailed drill‑downs across operators, rolling stock types, and the networks’ evolution over time. These objective insights help CFL better understand their passengers’ user experience, identify concrete improvement areas, and derive targeted actions. RideOnTrack’s innovative and continuously evolving platform, supported by a highly responsive team, also enables clear and transparent communication with key stakeholders in a dynamic and easy-to-use format.”
Mitsubishi Corporation promotes corporate activities rooted in the principles of fairness and integrity, with a clear mission to generate economic, societal, and environmental value simultaneously through its business activities. With a global network spanning major markets across Asia, the Americas, Europe, and beyond, Mitsubishi Corporation serves as a strategic partner to governments, enterprises, and communities, driving sustainable growth and long-term value creation on a worldwide scale.
NEC Corporation is a global technology company specialising in IT services, telecommunications solutions, and advanced digital infrastructure. The company’s key offerings include telecommunications equipment, cybersecurity solutions, public safety technologies, and digital transformation services for industries including transportation, healthcare, and finance.
Alstom combines global expertise with local impact, drawing on a century of engineering excellence and project management capability. Its eco-designed solutions encourage economic development and allow communities to move sustainably into the future, setting new standards in passenger experience, performance, and inclusivity, making it easier for societies worldwide to transition to cleaner, more resilient forms of transport.
Hitachi Rail is a global leader in the railway sector, providing end-to-end solutions that span rolling stock manufacturing, digital signalling systems, smart operations, and passenger payment technologies. Its international capabilities span high-quality manufacturing and maintenance of rolling stock, secure digital signalling, smart operations and payment systems, all in service of its core mission: driving the sustainable mobility transition and helping passengers, customers and communities enjoy more connected and seamless transport.
RideOnTrack provides BIPT with a monitoring solution based on its CodiTrack condition-based monitoring platform. The solution combines on-board measurement equipment with a cloud-based analytics platform. The collected data is processed and visualised in the CodiTrack web application, which provides interactive dashboards and track-based heatmaps.
ENGIE Ineo operates RideOnTrack dispatching solutions and geo-redundant servers for the Dakar Railways. The dispatching solution had to integrate with several other operational communication systems, including the GSM-R network and the Zenitel interphony system. The implementation of RideOnTrack’s solution was performed remotely during the COVID-19 outbreak.
NMBS, the leading Belgian train operator, utilises 200 dispatcher consoles throughout the country. These consoles are often co-located in conjunction with Infrabel traffic control centres and connect to a variety of operational telecommunication assets used by NMBS, for example; The TIII DMR system of Motorola, the public address system in stations, and older analogue radio systems can all be accessed through the RideOnTrack dispatcher solution. The dispatching solution also allows NMBS employees to communicate with train drivers using the GSM-R mobile communication system. The goal is to provide dispatchers with a centralised, efficient means of managing train operations and communication.
“The RideOnTrack dispatching solution was seamlessly integrated into our live network, and our operators quickly became proficient with just 2 hours of training. Station managers and dispatchers were able to let go of the old APC-11N dispatcher terminal with confidence. The new product has exceeded our expectations and the dispatcher terminal is of exceptional design, meeting all of our quality standards. The coherent and user-friendly Graphical User Interface has made it a pleasure to use. Any smartphone user will be able to use it.”
“RideOnTrack has been a valuable partner to Kontron, supplying modern gateway products that seamlessly integrate analogue technology into the digital world. Their software adaptations have been crucial in overcoming the challenges of poor-quality copper lines and high noise levels. RideOnTrack’s dispatching solutions seamless integration with Kontron’s Core using SIP-R. As we continue to roll out this technology in the coming years, we are confident in our partnership with RideOnTrack and their ability to deliver exceptional solutions.”